Privacy Policy

Information we collect

• Your name, email address and phone number when you create an account or place an order.
• Delivery address and any delivery notes you provide.
• Order history, invoices and support messages.
• Basic technical information such as device type and pages visited, used to keep the site working.

Card details are never stored here

We do not see, handle or store full card numbers, expiry dates or CVV codes. Card payments are entered on the Bank of Maldives secure payment page, and Swipe payments on Swipe's own page. Both providers are responsible for card data security and apply 3-D Secure verification. We only receive a payment reference, the amount and whether the payment succeeded.

How we use your information

• To process and deliver your orders and issue receipts.
• To handle defect reports, returns, refunds and warranty claims.
• To prevent fraud and to meet our legal and accounting obligations.
• To answer your support enquiries.

Who we share it with

Only where needed to complete your order: the payment provider you choose (Bank of Maldives or Swipe), our delivery partner, and the manufacturer's service centre when you make a warranty claim. We do not sell or rent your information to anyone.

Cookies

We use cookies and similar browser storage to keep you signed in, remember your shopping cart and comparison list, and keep the checkout secure. Blocking these will stop the cart and sign-in from working.

How long we keep it

Account and order records are kept for as long as your account is open and for the period required for tax and warranty purposes afterwards. Payment records are kept for the same period.

Your choices

You can ask for a copy of your data, ask us to correct it, or ask us to delete your account by writing to [support email — to be confirmed]. Records we must keep by law, such as invoices, are retained until that period ends.