Merchant Policy & Terms of Sale

About the merchant

NodeWorks sells laptops, desktops, computer components and accessories, online and from our counter in the Maldives. Trading name, registration number and address to be confirmed by the business owner.

Prices and currency

All prices are shown in Maldivian rufiyaa (MVR) and include applicable taxes unless stated otherwise on the product page. Delivery charges, where they apply, are shown at checkout before you pay. Your card is charged in MVR; if your card is issued in another currency your bank applies its own conversion rate.

Payment methods

• Visa and Mastercard through the Bank of Maldives secure payment page, with 3-D Secure verification.
• Swipe payment link or QR code.
• Cash or card at our counter for in-store purchases.

An order is only confirmed once the payment provider reports the payment as successful and the amount matches the order total. Until then the order stays unpaid and no stock is reserved.

Order confirmation and delivery

You receive an order confirmation as soon as payment clears. Orders placed before 15:00 on a working day are normally dispatched the same day; Malé deliveries typically arrive within 1–2 working days, and other atolls within 3–7 working days depending on the ferry or courier schedule. Delays outside our control, such as weather or customs, are notified to you as soon as we know.

Stock and specifications

Specifications are compiled from manufacturer and retailer data and are AI-assisted, then reviewed by our team. If an item is out of stock or a listed detail turns out to be wrong after you order, we will contact you and offer an alternative or a full refund.

Warranty

Products carry the manufacturer warranty stated on the product page, starting from the delivery date. Keep your invoice — it is your proof of purchase for any claim.

Cancellations

You can cancel an unpaid order at any time. A paid order can be cancelled for a full refund before it is dispatched; after dispatch the Return & Refund Policy applies.

Chargebacks and disputes

Please contact us first at [support email — to be confirmed] — most issues are resolved within two working days. If the matter is unresolved you may raise it with your card issuer. We keep the bank's payment record, including the 3-D Secure verification result, for every transaction so disputes can be traced accurately.

Prohibited use

Orders placed with stolen cards, false identities, or for resale in breach of manufacturer terms will be cancelled and reported.